How to Set Up and Create Email Accounts in cPanel (Full Tutorial)

Looking to create professional email addresses like info@yourdomain.com or sales@yourbusiness.lk? With HostGrap‘s reliable cPanel hosting plans starting at just 150 LKR/month, you get full access to easy email management — unlimited or high-limit email accounts (depending on your plan), powerful spam protection, and seamless integration.

Whether you’re on our Cheap cPanel Hosting, Reseller Hosting (perfect for starting your own hosting business in Sri Lanka), or our dedicated Business Email Hosting plans (with 10GB+ storage, unlimited mailboxes, and high send limits), setting up custom domain emails in cPanel takes only a few minutes.

In this step-by-step tutorial (updated for 2026 cPanel versions), we’ll walk you through creating, securing, and accessing your email accounts on HostGrap servers.

Why Choose HostGrap for Professional Email Hosting?

• Affordable & Local: Sri Lanka’s most budget-friendly cPanel plans — reliable SSD storage, 99%+ uptime, Quick support.
• Unlimited Emails on many plans — Create as many professional addresses as you need.
• Business Email Plans: Dedicated 10GB cloud storage, unlimited mailboxes per domain, 600 emails/hour send limit — ideal for growing teams.
• Reseller Friendly: White-label options so you can offer email hosting to your clients.
• Easy Webmail Access: Use Roundcube or other clients directly from your browser.

Ready? Let’s get started.

Step 1: Log in to Your HostGrap cPanel Dashboard

1. Go to your HostGrap client area at https://dashboard.hostgrap.com (or the direct link provided in your welcome email).
2. Log in with your credentials.
3. Locate your active hosting package (cPanel Hosting or Reseller) and click Manage → Launch cPanel (or find the single sign-on button for cPanel).

You’ll land on the main cPanel dashboard — clean, intuitive, and packed with tools.

Step 2: Navigate to the Email Accounts Section

1. Scroll down to the Email category (usually in the middle or right column).
2. Click on Email Accounts.

This opens the Email Accounts interface, where you’ll see any existing emails and options to manage them.

Step 3: Create a New Email Account

1. Click the big + Create or Create button (top right or prominent blue button in modern cPanel).
2. In the creation form:
   • Domain: Select your domain from the dropdown (e.g., yourdomain.com or yourdomain.lk). If you only have one domain added to your HostGrap account, it’s pre-selected.
   • Username: Enter the part before the @ symbol (e.g., info, support, yashas). This becomes your full email: username@yourdomain.com.
   • Password:
     • Click Generate for a strong, random password (highly recommended — cPanel rates strength).
     • Or manually enter a secure password (at least 12 characters, mix of letters/numbers/symbols).
     • Click the eye icon to reveal it, and copy it somewhere safe (or use the “Send login link” option if available).
   • Mailbox Quota (Storage Limit): Set a limit (e.g., Unlimited on most HostGrap plans, or choose 1GB–10GB for business plans to manage resources). Many plans allow unlimited quotas.
3. Scroll down and click Create Account.

Success! You’ll see a confirmation message. The new email is now live on HostGrap’s servers.

Step 4: Access Your New Email (Webmail)

1. Back in the Email Accounts list, find your new address.
2. Click Check Email or Access Webmail.
3. Choose your preferred client: Roundcube (modern & feature-rich — recommended) or others.
4. Log in with your full email address and the password you set.

You can also access webmail directly via:

• https://yourdomain.com/webmail
• Or https://server.hostgrap.com:2096 (use your server hostname from HostGrap welcome email)

From webmail, send/receive emails, create folders, set up auto-responders, forwarders, and filters — all included free with your HostGrap plan.

Step 5: Set Up Email on Your Phone or Desktop (Optional)

HostGrap emails use standard IMAP/POP3 settings — easy to add to Outlook, Gmail, iPhone, Android:

• Incoming Server: mail.yourdomain.com (or server hostname) | Port 993 (IMAP SSL) or 995 (POP3 SSL)
• Outgoing Server: mail.yourdomain.com | Port 465 (SMTP SSL) or 587 (STARTTLS)
• Username: full email address
• Password: the one you created
• Enable SSL/TLS for security.

Full setup guides are in your HostGrap knowledgebase (dashboard.hostgrap.com/knowledgebase).

Step 6: Extra Tips for HostGrap Users

• Upgrade for More Power: If you need dedicated business email (no shared limits), check our Business Email Hosting plans — 10GB storage + unlimited accounts.
• Reseller Hosting Bonus: Offer unlimited email accounts to your clients under your own brand.
• Security: Always use strong passwords + enable two-factor authentication in cPanel → Security section.
• Troubleshooting: Emails not sending? Check outgoing limits (600/hour on business plans), SPF/DKIM records (auto-set on HostGrap), or contact support@hostgrap.com.

Creating professional emails has never been easier or more affordable in Sri Lanka. Get started today with HostGrap’s cPanel hosting — sign up at hostgrap.com/cpanel-hosting-plans and launch your custom domain emails in minutes!

Questions? Drop a comment below.

Happy emailing!